COVID-19 Protocols

What to Expect When Your Pet is Admitted to Our ER

Here at Lakeshore Veterinary Specialists, we remain dedicated to providing emergency and specialty care to our pet patients. However, we have implemented safety protocols to ensure the health and well-being of our staff, clients, and pet patients. Before you arrive at any of our hospitals for emergency care, please review the following video and/or the written summary of what to expect during your emergency visit during COVID-19.

Emergency and Specialty Services During the COVID-19 Pandemic

Only essential hospital personnel will be allowed inside all areas of the Lakeshore hospitals until further notice. Please understand our staff will be practicing personal safety and social distancing for their protection as well as yours. At this time, our team will not be shaking hands and maybe wearing masks, gowns, and gloves to keep them safe. 
Bathrooms are not available for public use – we apologize for the inconvenience this may cause.

Check-In Procedures for All Pet Patients

When you arrive at one of our clinics, please call upon your arrival. Remain in your vehicle and review the information above.
– Park as close to the main entrance as possible.
– Be prepared to provide information regarding your pet: your concerns, symptoms, current medications, etc.
Glendale – 414.540.6710
Oakcreek – 414.540.6710
Port Washington – 262.268.7800

More information about our current COVID policies can also be found here.

Thank you for entrusting us with the care of your clients and their pets. We are committed to safely providing the best care and service to you and the community. Please contact any of our locations with questions regarding this communication.